Why Choose Mailo?
A solution that transforms your customer service: faster responses, more satisfied customers, and a team freed up to focus on what matters.
- Save Time:
- automate responses to common emails.
- Reduce Support Costs:
- focus on what matters.
- Increase Customer Satisfaction:
- quick and accurate responses, 24/7.
How Mailo Transforms Your Email Management
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Personalized Responses
Mailo automatically drafts and sends personalized responses to each email, ensuring consistent and tailored communication for each customer, while saving valuable time for your teams.
Order Tracking
Automatically respond to order tracking requests by providing accurate and up-to-date information, improving the customer experience and reducing the workload of your customer service.
Automatic Positive Review Requests
Mailo automatically sends review requests at the right time, directly on your preferred review platform, maximizing your chances of getting positive feedback and enhancing your online reputation.
Analytics and Insights
Use Mailo's advanced analytics tools to gain detailed insights into your email exchanges. Make informed operational decisions based on concrete data to continuously improve your customer service.
Smart Inbox
Easily configure your data with our tool thanks to Mailo's intuitive interface. Let the tool respond to your emails without any extra effort.
Integrations
Easily configure your data with our tool thanks to Mailo's intuitive interface. Let the tool respond to your emails without any extra effort.
Mailo: A Measurable Gain for Your Business
Gain productivity, customer satisfaction, and ROI with Mailo's intelligent automation.
- Increase in customer loyalty rate by offering an improved user experience and personalized communications at every interaction, while reducing costs associated with acquiring new customers.
- +20%
- Reduction in customer service costs thanks to intelligent automation of email responses, allowing your team to focus on higher-value tasks.
- -40%
- Increase in conversion rate thanks to quick and accurate responses, turning every interaction into a sales opportunity and contributing to revenue growth.
- +30%
- Positive reviews generated thanks to well-timed automated review requests, enhancing customer loyalty and improving your online reputation.
- +15%
| Criteria | With Mailo | Without Mailo |
|---|---|---|
| Time spent managing emails | 100 hours saved each month thanks to automation | 100 hours spent per month manually managing emails |
| Customer service costs | 40% reduction in support costs thanks to automated responses and efficiency gains | High costs for staff and time spent on manual management |
| Conversion rate | 30% increase thanks to quick and accurate responses | Limited conversion due to longer response times and inefficiency |
| Customer satisfaction (measured in positive reviews) | 75k+ positive reviews collected automatically, increased loyalty | Limited positive reviews, lower customer loyalty |
| Return on investment (ROI) | +150% ROI thanks to time savings and customer satisfaction | Limited ROI due to high costs and manual management |
| Customer loyalty rate | 20% increase in loyalty thanks to a smooth customer experience and continuous communication | Stagnant or declining loyalty due to delays and inconsistent customer experience |
| Number of customer requests | 10x more requests handled automatically, in real-time | Limited processing capacity by available staff |
| Online reputation | Improved thanks to automatically solicited reviews and increased customer satisfaction | Fewer positive reviews and engagement from customers |
We have worked with thousands of amazing people
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Automate your email management with Mailo
Quick, accurate, and personalized responses that free up time for your team and optimize the customer experience.