How Does Mailo Help?
Shopify customers expect immediate responses to every need. Mailo delivers fast and accurate responses to every inquiry - showing your customers you care and builds loyalty to your brand.
- Time saved:
- 100 hours saved per month automatically responding to common questions
- Save Support Costs:
- From an average of $20/hr for an agent to $20/ per month
- Customer Satisfaction and Loyalty:
- Customers feel understood with prompt and accurate responses and they trust your brand better
Features you Care About
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Personalized Responses
Generate replies as questions come - so every customer get immediate and accurate help
Order Tracking
Up-to-date information about orders to reassure customers and improve their experience
Smart Inbox
Your tickets grouped by category, importance, and relevance. Also see how much time and money you save at a glance.
Positive reviews request
Nudges customers to leave positive remarks at strategic times to improve online reputation
Insights and Analytics
Understand how well your support team is doing with an intuitive interface and how much time is saved responding to tickets.
Integration
Connects your shopify store and support apps easily in minutes syncing all your info and customer data.
Real, Measurable Impact to your Business
A peek into unmatched ROI with Mailo's intelligent automation
- Increased customer loyalty when you always offer immediate response and help to every inquiry. Customers love being cared for and they reciprocate by being loyal to your brand.
- +20%
- Reduced customer service costs. An average customer support agent costs $20/hr. Save on repetitive tasks with Mailo's automation allowing your team to focus on higher value and priority tasks.
- -40%
- Increased conversions as leads and trial users are easily won over with quick, helpful, and accurate responses contributing directly to revenue.
- +30%
- More reviews generated with Mailo's strategic automatic review requests. Your customers not only feel impressed about your company, but are also timely nudged to tell others too. This improves your social proof and reputation.
- +15%
| With Mailo | Without Mailo |
|---|---|
Automatic and personalized response | Manual response to support tickets |
100 hours saved per month with automation | Tedious and time consuming |
From $19 per month | $20 per hour per agent |
40% reduction in costs of staff management | High cost of staff management, training, and efficiency |
Strategic nudges to generate positive reviews, improving reputation by 15% | Positive reviews are harder to collect and are sent without insights |
20% increase in customer loyalty with efficient and personalized experiences | High cost of maintaining good customer experience and loyalty |
Hundreds of tickets handled correctly like a breeze | Longer times to process larger tickets |
What people had to say about using Mailo
“Mailo has completely transformed our customer support. We no longer spend hours answering the same questions, everything is automated and customers receive instant responses. Our team can finally focus on more important tasks!”
“Since we integrated Mailo into our Shopify store, our response time has significantly improved. Customers receive real-time updates on their orders and our inbox is much more organized. A must-have for any online store!”
“We struggled to manage the volume of customer requests, especially during peak periods. Mailo now handles a large portion of the requests, allowing us to reduce costs while maintaining a high level of customer satisfaction. Highly recommend!”
“The responses generated by Mailo's AI are so precise and natural that our customers don't even realize they are talking to a chatbot. This has significantly increased customer satisfaction and saved us valuable time.”
“Getting customer reviews was a real challenge, but thanks to Mailo's strategic requests, our online reputation has greatly improved. Our ratings have increased and we are seeing more loyal customers!”
Automate your email support with Mailo
Start giving your customers better service with a fraction of the time, cost, and effort