Empowering businesses to deliver seamless customer experiences while driving efficiency and growth.

Here's how Mailo fits your support needs

Explore our features designed to optimize your customer support. Boost your efficiency and provide instant, personalized responses.

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Personalized Responses

Offer personalized customer experience with every response to each request. Based on specific information about each customer and their history, responses are designed to be both relevant and human.

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Order Tracking

Tracking information is provided automatically upon each request with real-time information about orders. You save on numerous manual tracking requests that clogs your support emails and lets customers know the status of their order at any time.

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Smart Inbox

Mailo transforms your inbox into an organized and efficient interface. With the Smart Inbox, you can view each subject in a dedicated box, allowing you to manage your emails by category and avoid clutter. Manage your emails with precision and clarity for smooth and structured processing.

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Email Classification

Mailo automatically organizes your emails by categories, making it easier to manage each type of request.

Whether it’s order inquiries, return requests, or technical support, intelligent classification helps you identify priorities and allocate appropriate resources, ensuring optimal responsiveness.

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Shopify Integration

All your Shopify info and your customers are synced in minutes. Your data is centralized to handle personalized and efficient requests in line with your company's standards.

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Insights, Analytics, and Reporting

Make informed decisions with Mailo’s in-depth analysis. Our tool examines each email to provide you with detailed reports on subjects, trends, and frequencies of customer requests.

These insights help you better understand your customers’ needs and adjust your processes accordingly for ever-improving customer service.

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Satisfied customer count

What Our Clients Say

Trusted by multiple e-commerce brands and Shopify merchants, Mailo helps teams automate support, improve response speed, and deliver a better customer experience. Here’s why online stores choose Mailo to power their customer communication.
5.00

"I installed Mailo out of curiosity, without really believing in it. In the end, it really changed our daily lives."

5.00

"I recommend it if, like us, you're tired of answering the same questions every day."

5.00

"What I also appreciate is that the application doesn't completely replace humans; it simply helps me manage simple requests. This allows me to focus on more complex cases and improve customer satisfaction."

5.00

"I installed Mailo out of curiosity, without really believing in it. In the end, it really changed our daily lives."

5.00

"I recommend it if, like us, you're tired of answering the same questions every day."

5.00

"What I also appreciate is that the application doesn't completely replace humans; it simply helps me manage simple requests. This allows me to focus on more complex cases and improve customer satisfaction."

5.00

"We receive a lot of customer messages (mostly order tracking requests), and now everything is handled automatically. The app responds quickly, it's clear, and even messages in English or German are handled well."

5.00

"I've been using Mailo for a few weeks now and I'm really satisfied. The AI automatically responds to emails, which saves me valuable time, especially when there are a lot of requests. The integration with Shopify is seamless, and the setup is relatively simple."

5.00

"Mailo isn't perfect—there are a few minor improvements to be made here and there—but overall it's an excellent tool for lightening the customer support load. I recommend it without hesitation!"

5.00

"We receive a lot of customer messages (mostly order tracking requests), and now everything is handled automatically. The app responds quickly, it's clear, and even messages in English or German are handled well."

5.00

"I've been using Mailo for a few weeks now and I'm really satisfied. The AI automatically responds to emails, which saves me valuable time, especially when there are a lot of requests. The integration with Shopify is seamless, and the setup is relatively simple."

5.00

"Mailo isn't perfect—there are a few minor improvements to be made here and there—but overall it's an excellent tool for lightening the customer support load. I recommend it without hesitation!"

5.00

"We spend much less time on emails, and customers are happy to get a quick response. It's not perfect in 100% of cases, but for everything that's recurring, it's super efficient."

5.00

"What really impressed me was the team behind Mailo and the support available. Whenever I've had a question or difficulty, the team has been responsive and helped me resolve the issue quickly. It really makes a difference when you know you can count on effective support."

5.00

“Description feedback from your buyers”

Buyer's name
Buyer's position
5.00

"We spend much less time on emails, and customers are happy to get a quick response. It's not perfect in 100% of cases, but for everything that's recurring, it's super efficient."

5.00

"What really impressed me was the team behind Mailo and the support available. Whenever I've had a question or difficulty, the team has been responsive and helped me resolve the issue quickly. It really makes a difference when you know you can count on effective support."

5.00

“Description feedback from your buyers”

Buyer's name
Buyer's position
5.00

"I installed Mailo out of curiosity, without really believing in it. In the end, it really changed our daily lives."

5.00

"We receive a lot of customer messages (mostly order tracking requests), and now everything is handled automatically. The app responds quickly, it's clear, and even messages in English or German are handled well."

5.00

"We spend much less time on emails, and customers are happy to get a quick response. It's not perfect in 100% of cases, but for everything that's recurring, it's super efficient."

5.00

"I recommend it if, like us, you're tired of answering the same questions every day."

5.00

"I've been using Mailo for a few weeks now and I'm really satisfied. The AI automatically responds to emails, which saves me valuable time, especially when there are a lot of requests. The integration with Shopify is seamless, and the setup is relatively simple."

5.00

"What really impressed me was the team behind Mailo and the support available. Whenever I've had a question or difficulty, the team has been responsive and helped me resolve the issue quickly. It really makes a difference when you know you can count on effective support."

5.00

"What I also appreciate is that the application doesn't completely replace humans; it simply helps me manage simple requests. This allows me to focus on more complex cases and improve customer satisfaction."

5.00

"Mailo isn't perfect—there are a few minor improvements to be made here and there—but overall it's an excellent tool for lightening the customer support load. I recommend it without hesitation!"

5.00

“Description feedback from your buyers”

Buyer's name
Buyer's position